Effective May 28, 2026

Privacy Policy

This Privacy Policy explains how CommandR Labs LLC collects, uses, and protects information when you use Cmd-R, our website, and related services.

Information we collect

Account and subscription information, such as your email address, subscription status, and usage limits.
Device information generated by the app, including a random device ID used to provide free minutes, subscription access, and quota checks.
Audio you intentionally record when you use Cmd-R for transcription.
Transcription results returned to the app so they can be pasted where you are working.
Payment and checkout information processed by Stripe. We do not store full card numbers.
Basic website analytics, diagnostics, and log data, such as page views, request metadata, and error information.

To provide speech-to-text transcription and paste the resulting text into your selected app.
To manage free usage, subscriptions, billing, and account access.
To troubleshoot errors, improve reliability, and keep Cmd-R working across Mac and Windows.
To prevent abuse, secure the service, and respond to support requests.

When you record, Cmd-R sends the audio to CommandR Labs servers, which send it to OpenAI for transcription.
We do not intentionally store your audio on our servers after the transcription request completes.
We do not use your audio or transcripts to train our own models.
The desktop app may keep recent transcript results, failed recordings, or retryable errors locally in the app while it is open so you can recover or retry a transcription.

We use vendors to operate Cmd-R, including hosting, database, analytics, payments, and AI transcription providers.
Current providers may include Vercel, Neon, Stripe, OpenAI, Cloudflare, GitHub, Microsoft Azure, and analytics or advertising tools configured for the website.
These providers process information only as needed to provide their services to us.

We do not sell your personal information.
We may share information with service providers, when required by law, to protect Cmd-R and our users, or in connection with a business transfer such as a merger or acquisition.

We keep account, device, subscription, usage, and transaction records for as long as needed to operate Cmd-R, meet legal obligations, resolve disputes, and prevent abuse.
Audio sent for transcription is processed to complete the request and is not intentionally retained by CommandR Labs after the request finishes.

You can stop using Cmd-R at any time and uninstall the desktop app from your device.
You can contact us to request access, correction, or deletion of personal information associated with your account, subject to legal and operational limits.
You can manage billing and subscription choices through the checkout or subscription flow provided in the product.

We use reasonable technical and organizational safeguards to protect information. No internet service can guarantee perfect security.
If we learn of a security issue that affects your information, we will take appropriate steps to investigate and respond.

Cmd-R is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy as Cmd-R changes. When we do, we will update the date on this page.

Questions about privacy or data requests can be sent to patricio@commandrlabs.com.